Posts Tagged ‘Manchester NH’

If I Build it Better, They will Come

Monday, July 19th, 2010

I cannot remember if it was the end of last year or the beginning of this year that I came face to face with photos of one of my competitor’s staging projects.  Up until that moment, I was totally confident in all the work I produced.  After all, my clients were always thrilled and the homes always sold quickly.  But in that moment, when I saw that my competitor had taken some risks and made some bold choices, I decided that I could do better.

So when it came to establishing some goals for myself for the new year, I opted to only make one.  In years past that would have been something like grow revenue xx% or build my database by xx people or complete xx more projects than last year.  Not 2010 though.  This year my single goal was to challenge myself more: take risks and stop making “safe” choices.

I will say this; it has not been easy.  There have been times I have been in a complete cold sweat watching the furniture get delivered to a model unit.  I have had difficult conversations with Realtors about my choices and why, if they just trust me, they will be thrilled.

What this has been though, is a ton of fun and a very eye-opening experience.  I have seen rooms come together in ways that I never thought possible.  I have also reached a new level of collaboration with the designers on my staff.  It is like we have a new “well, let’s try it” policy.  No idea is too stupid to try and nobody’s ego is bigger than anyone else.  We are all creative professionals truly just trying to make this project more spectacular than our last.

And so, you may wonder what the result has been.  Amazingly, our business is growing and growing.  I have had multiple projects where a buyers agent has called the listing agent on one of my projects and asked for my contact information.  I became a preferred vendor to the Ritz Residences in Boston after staging a unit there.  But, most importantly, I am more proud than ever of the quality of work my team is producing.

I am surprised that what seemed like such a personal goal has had such incredible results for the business.  We are working on improving in other ways too.  But, I will save that for another day.

Sloppy Pictures are one of my Biggest Pet Peeves

Thursday, July 15th, 2010


Nothing frustrates me more than agents that don’t understand the importance of quality photos for their listings.  I almost find it entertaining that these agents will demand staging but then when I see the listing online all of the drama is then missing.  So here is my best attempt at converting all of you sloppy picture takers into either budding photographers or agents that hire aprofessional photographer.

First and foremost it is the pictures that drives your showings.  Statistics show that more than 80% of buyers find their new home online.  If they are not drawn to your listing through the pictures, they are not scheduling an appointment for a viewing.  Staging is great but its biggest benefit is making your listing look compelling in the photos.

VS

So what qualifies as a good or compelling photo? It really is not that difficult to take great pictures.  It may however require a smidge more of your time than the snap and go approach.

  1. Try to capture as much of the room as possible. Buyers are always looking for rooms that get lots of light, have a lot of windows, great architectural details, nice floors etc.  I know that when a home is nicely staged you are compelled to simply showcase the beautiful bed in the pictures but that is not going to sell the house or drive showings.  If you do not already have one, a camera with a wide angle lens can make a dramatic difference in your pictures.
  2. Make sure your photos have the right light balance. Dark, underexposed or overexposed pictures are not going to help you get buyers to your listing.  The good news is that you can adjust and correct the lighting with photo editing software like Photoshop.  It is simple and just takes a few extra minutes.
  3. Feel free to remove unattractive elements to take the picture and put them back later.  I have had clients that refused to remove their kitty condos, kids toys, etc.  But that did not stop me from sliding them out of the room to take pictures for the listing and then putting them back.
  4. Take pictures on a sunny day if possible and turn on lamps in the rooms that you are photographing.  Once you do this you will be amazed at the improvement in your pictures.  Lamps especially cast a really inviting, warm light.
  5. Make sure the outdoor photos are the right season. If it is the middle of the summer, buyers will be suspicious about snow-covered outdoor shots.  What are they hiding, they will wonder.
  6. Try taking the photos from many different angles in a room. I often find that photos taken of the room where the furniture is eye-level rather than being looked down on turn out great.  Get creative, don’t just shoot the room from the doorway.  Step into a closet or a corner, take photos looking down from stairways.
  7. Take a lot more photos than you think you need. I typically shoot 100+ photos of a home when I take pictures for a client.  I never know what angle will look the best or which shot will be easy to edit with software later.  It is easier to delete excess photos than it is to make another trip to reshoot the home.

Hopefully, this not only inspires you to take better pictures but gives you some empowering tips to make it happen.

VS

What a day

Thursday, January 7th, 2010

So yesterday went from being a slow office catch-up day with a quick trip to Home Goods in the middle to Calamity Jane all in about three minutes. The good news is that it was all good things that caused the calamity.

The Union Leader newspaper in Manchester NH is running a story tomorrow about the Home Seller’s Classes I offer in conjunction with Sue West from Space 4U Organizing. At least I think that is what the article is about. I guess I will find out for sure tomorrow. So Sue and I were emailing back and forth much of the day, I was gathering photos to be featured in the article. Which made me realize it is sooooooo time for a portfolio of before and after pictures. I really am so bad at that.

Into this mix came a client who missed a deadline for a promotional offer so I tried to go to bat for her to have the vendor still honor the discount, shopping for drapes for a client, and pulling my puppy off a bed pillow - or what was left of it and all of its stuffing off of him. Argh.

More Home Seller Class dates coming soon. We have one in February, an April one and a September one.